Their main hub is the Toronto Pearson International airport and other Air Canada hubs include Montreal, where the corporate headquarters are situated, Vancouver and Calgary.
They operate a loyalty program called Aeroplan along with Air Canada Altitude, for the most frequent flyers, which offer a range of priority travel services. On-line check-in is available from24 to 1-hour before international departures, and 45-minutes before take-off on domestic flights. You can print your boarding pass, then tag your bags at the airport kiosk and leave them at the bag drop. At airport kiosks, you can check-in 12- hours prior to your flight and airport desks open 3-hours before international flights. Mobile check-in is also available with boarding passes received by E-mail or SMS accepted in some airports. Air Canada also offers a smartphone app, where you can check all the latest flight information and a mobile notification service.
For a small additional charge the "On My Way ™" service guarantees you get on the next available flight on any North American airline, and covers all hotel, meal and transport expenses in the event of flight delays. Include this option when booking your Air Canada Business or Economy class flight through Traveldecorum, and fly with confidence.
With a fleet of 367 aircraft, Air Canada uses different makes and models depending on the route. Every seat enjoys a personal touch screen TV, in-seat power (shared two between three in Economy class) and USB ports. There are more than600-hours of on-demand video and music available from gate to gate, with a choice of 150 movies, 200 TV shows, 100 albums, audio books, podcasts and a moving map with flight information. On the Boeing 787-800 there are also games, a shopping app, a meal menu app and a passenger survey.
Business class seats enjoy TVs of 30, 39 or 45.7-cm with noise cancelling headsets and audio jacks, while in Premium Economy the screens are between 26.4 and 28-cm, and in Economy they are just under23-cm.
Fine wines are served with the gourmet food service, and there's a complimentary "enRoute" magazine. A restful flight is guaranteed with the large pillow, a soft duvet and the mood lighting which is synchronised with the time zones to help reduce jet lag. The amenity kit can be enjoyed in the dedicated washrooms and there is a concierge service. The 21 award-winning Maple Leaf lounges offer a full range of facilities for business travellers.